Privacy Policy for Petclassify

Last Updated: 14 August 2026

At Petclassify, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Account credentials
  • Profile information
  • Payment details (processed securely through our payment processors)

Usage Data

We may also collect information on how the website is accessed and used. This usage data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Information

We may use the information we collect from you for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To process transactions
  • To send you marketing and promotional communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Adoptable Pet Listings from RescueGroups.org

Some adoption listings on Petclassify are not posted by our users. We import them from the RescueGroups.org Adoptable Pet Data API so that animals looking for homes are visible here as well as on the rescue's own website. These listings are labelled For Adoption and identify the rescue organisation that published them.

For these listings we store:

  • Details about the animal, such as its name, breed, age, sex, description and location
  • Copies of the animal's photographs, saved to our own storage rather than linked from elsewhere, so that they keep working if the source changes
  • The rescue organisation's publicly published contact details — its name, city and state, website, telephone number and email address — so that we can attribute the listing and send interested adopters to the right place

This information is a cache of data the rescue has already chosen to publish. We refresh it at least weekly. When an animal is adopted or withdrawn, it stops being listed as available here at the next refresh.

Tracking on imported listings. RescueGroups.org requires that each imported animal's page load its Pet Adoption Tracker, a small invisible image served from tracker.rescuegroups.org. Its purpose is to let RescueGroups count how often an animal has been seen and report that back to the rescue. Like any request your browser makes to another website, it can convey your IP address, your browser's user agent and the page you are viewing. It appears only on pages for animals imported from RescueGroups.org, and never on listings posted by our own users. If you block third-party images or use tracking protection, the listing itself is unaffected.

We do not send RescueGroups.org any information about you. We do not share your account details, messages, searches or saved listings with them, and creating an account or contacting a rescue through our site does not pass your personal data to them. When you follow a link to a rescue's own website to apply to adopt, you leave Petclassify and that organisation's privacy policy applies.

For rescue organisations. If your organisation would prefer its animals not to appear on Petclassify, email us at privacy@petclassify.com and we will remove your listings within one business day and stop importing them.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to receive a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we relied on your consent to process your personal information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@petclassify.com.